
Do We Even Need Support?
rawpixel, UnsplashWhen creating a product, it is important to consult the support team, rather than train them only on the use of the product.

Customer Experience (CX) focuses on everything customer service. Not just delivering good customer service but ensuring the best experience for our customers.
When creating a product, it is important to consult the support team, rather than train them only on the use of the product.